Managing day-to-day operations, ensuring the quality and meeting expectation of all internal and external customers of the hotel and to ensure smooth running of the day-to-day function of the Executive Office.

管理日常的运营，确保质量和满足酒店的所有内外部客户的期望，并确保每日执行办公室的正常运作。

Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to associates and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.

支持总经理以及他的团队完成这些行政职责。这些职责包括： 组织，形成与员工和客人之间的通信，以及对最初的反应和后续问题解决的跟踪，调查和收集。